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Privacy Policy | Terms and Conditions

Privacy Policy

We value the trust you place in dinein.in

That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name,phone number, etc.) from you when you set up an account with dinein.in. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic and Profile Data

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.

3. Cookies

A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user.

Dinein.in places both permanent and temporary cookies in your computer's hard drive. dinein.in's cookies do not contain any of your personally identifiable information.

Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies of disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non functional or inaccessible. We recommend that you leave them turned on.

4. Sharing of personal information

We may share personal information with other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

dinein.in and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

5. Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. Dinein.in is not responsible for the privacy practices or the content of those linked websites.

6. Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

7. Choice/Opt-Out

Dinein.in provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to info@dinein.in

8. Advertising

We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services.

This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here. You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative's website by clicking here.

 

Terms and Condition

By using this site, you signify your assent to the terms & conditions below. If you do not agree to these terms & conditions, please do not use the site.

1. Prices & Menu Items

The information regarding price, description and availability contained on this site has been provided by participating restaurant. The prices presented by dinein.in are, according to the best of our knowledge, the same as those of the participating restaurants at the time of order. Prices and availability may change without notice. Moreover, if you ever come across any price descrepencies or errors, please let us know immediately by contacting us or using the FEEDBACK FORM.

2. Terms of Purchase

The final charges, including delivery fee and/or other fees (if applicable) may change without prior notice. All applicable taxes are extra. dinein.in reserves the rights to change, without notice, all or any part of the materials, pricing policy and/or restaurant listings contained in this site. Although dinein.in will endeavor to deliver meals ordered on this site to the best of our ability, we do not assume any responsibility or liability for the actions, products, and content of any third parties related to the creation of your order. You agree to pay all fees and charges incurred in connection with your purchases at the rates in effect when the charges were incurred. We may require additional verifications or information before accepting any order.

3. Methods of Payment:

- CASH

By selecting CASH as a method of payment, you agree to provide dinein.in payment in the form of Rupees ( Rs. ) upon receipt of your order.

- CREDIT CARD

By selecting CREDIT CARD as a method of payment, you agree that you must be authorized to use the credit card presented as a method of payment. Whenever payment is due, you must provide us with a valid credit card and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. We DO NOT store any credit card information on our site.

If dinein.in does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by dinein.in or its agents.

4. Return & Cancellation Policy:

If you are not satisfied with your order, please contact dinein.in immediately via email, phone or fax and include the order number and restaurant name. All sales are final unless order problems/issues are confirmed with our restaurant partners or otherwise determined by dinein.in, at its sole discretion, to be actionable. All order problem/issue inquiries must be received within 30 mins of the order recived date listed on your order confirmation email. Any cacellation needs to be informed within 5 mins of placing the order. No cash refunds will be issued by dinein.in. 

5. Refunds:

Any refunds if approved will be processed within 7-10 working days from the date of cancellation of the order placed with dinein.in via NEFT or account payee cheque.
 

6. Terms of Use

- RESTRICTIONS ON USE OF MATERIALS

This site is owned and operated by Easy Deli. No material from the site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of the materials on any single computer for your non-commercial use only, provided that you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Easy Deli's copyright and other proprietary rights. The use of any such material on any other Web site or networked computer environment is prohibited. Except as otherwise indicated on this site and except for the trademarks, service marks and trade names of other companies that are displayed on this site, all trademarks, service marks and trade names are proprietary to Easy Deli.

- REVIEWS AND COMMENTS

dinein.in enables site visitors to post reviews of and comments on products or services featured on the site, the party posting that comment or review grants dinein.in and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments throughout the world in any media. You also grant dinein.in and its affiliates the right to use the name that you submit with any review or comment, if any, in connection with such review or comment.

7. Referral / Rewards Program: Terms and conditions

 

  1. The program is valid for App and Website of dinein.in
  2. The validity will be displayed against each award in the customer rewards account page
  3. The validity can change from time to time at the descrition of Easy Deli Logistics pvt Ltd (EDL)
  4. The referrer can accumulate as many points to be redeemed cumulatively till the validity of the points
  5. Redemption of points cannot be clubbed with any other offer
  6. Validity of the points cannot be extended
  7. Exceptions to the point redemption may be possible on few of the merchants listed
  8. EDL reserves right to deny honouring the receptions on grounds of mis-use / abuse or suspicion of the offer by the customer
  9. EDL reserves right to modify the rewards points scheme or terminate the same without any notice or intimation
  10. Points cannot be redeemed for cash.
  11. Ponts redemption is only valid on home delivery orders
  12. In case of any queries please contact info@dinein.in

 

 

 
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